WC-0050 · opened 25 Jul 2026 · 33 days old

Bushfire-rated unit (BAL)

Mark Hall

New

Case

Controller unresponsive

Product: Bushfire-rated unit (BAL)
Serial: SN-9874
Purchased: 2 Apr 2026
Owner: Adrian Cole

Move status

Linked to the original purchase

Subfloor Ventilation

D-00321 · accepted 31 Aug 2026

Won

Full prior communication history

4 events · same page

Subfloor enquiry4 Aug, 11:00am

Left voicemail1 Jun, 1:24pm

Customer question23 May, 11:02am

SMS reply21 Apr, 5:03pm

The warranty case is linked to the customer, the product and the original order — with every prior conversation on the same page. Nothing to search for across separate systems.