WC-0036 · opened 11 Feb 2026 · 197 days old
Bushfire-rated unit (BAL)
Josh Carter · involving Outback Cooling
Resolved
Case
Thermostat not switching
- Product
- Bushfire-rated unit (BAL)
- Serial
- SN-7388
- Purchased
- 27 Apr 2025
- Owner
- Adrian Cole
Move status
Linked to the original purchase
Full prior communication history
5 events · same pageLeft voicemail27 Nov, 10:24am
File note3 Nov, 11:22am
Follow-up call22 Sep, 5:00pm
Residential enquiry21 Sep, 3:00pm
Residential enquiry21 Sep, 10:00am
The warranty case is linked to the customer, the product and the original order — with every prior conversation on the same page. Nothing to search for across separate systems.