WC-0032 · opened 17 May 2026 · 102 days old

SS316 coastal unit

Sophie Walker · involving GreenHome Solutions

Resolved

Case

Rattle at high speed

Product: SS316 coastal unit
Serial: SN-4944
Purchased: 30 Nov 2025
Owner: Adrian Cole

Move status

Linked to the original purchase

Solar Whiz Commercial

D-00980 · accepted 9 Mar 2026

Won

Full prior communication history

8 events · same page

File note9 May, 2:42pm

Quote chase20 Mar, 2:24pm

Customer question8 Mar, 6:30pm

SMS reply17 Feb, 10:00am

SMS reply14 Feb, 1:00pm

Commercial enquiry12 Feb, 2:00pm

Sent brochure11 May, 1:35pm

The warranty case is linked to the customer, the product and the original order — with every prior conversation on the same page. Nothing to search for across separate systems.