WC-0025 · opened 8 Feb 2026 · 200 days old

Solar Whiz Lights LED Skylight

Zoe Nguyen · involving Outback Cooling

Closed

Case

Reduced airflow reported

Product: Solar Whiz Lights LED Skylight
Serial: SN-2372
Purchased: 11 Apr 2025
Owner: Adrian Cole

Move status

Linked to the original purchase

Subfloor Ventilation

D-00966 · accepted 18 Aug 2026

Won

Full prior communication history

7 events · same page

SMS reply25 Jul, 10:00am

Subfloor enquiry22 Jul, 7:00pm

Subfloor enquiry22 Jul, 8:00am

Follow-up call30 Apr, 11:28am

Left voicemail12 Feb, 8:08am

SMS reply2 Jan, 10:09am

Quote chase14 Aug, 3:05pm

The warranty case is linked to the customer, the product and the original order — with every prior conversation on the same page. Nothing to search for across separate systems.