WC-0013 · opened 21 Mar 2026 · 159 days old

Bushfire-rated unit (BAL)

Ella Bailey

With Dealer

Case

Thermostat not switching

Product: Bushfire-rated unit (BAL)
Serial: SN-5339
Purchased: 14 Jul 2025
Owner: Adrian Cole

Move status

Linked to the original purchase

Subfloor Ventilation

D-00580 · accepted 4 Aug 2026

Won

Full prior communication history

4 events · same page

Sent info4 Jul, 12:00pm

Subfloor enquiry25 Jun, 4:00pm

Customer question25 May, 11:32am

SMS reply21 Feb, 5:34pm

The warranty case is linked to the customer, the product and the original order — with every prior conversation on the same page. Nothing to search for across separate systems.