WC-0009 · opened 17 Aug 2026 · 10 days old

Solar Whiz SW700 Residential

Emma Baker · involving GreenHome Solutions

Resolved

Case

Thermostat not switching

Product: Solar Whiz SW700 Residential
Serial: SN-8024
Purchased: 18 Sep 2025
Owner: Adrian Cole

Move status

Linked to the original purchase

Solar Whiz Residential

D-00347 · accepted 30 Nov 2025

Won

Solar Whiz Residential

D-00952 · accepted 9 Dec 2025

Won

Full prior communication history

7 events · same page

Left voicemail19 Aug, 12:10pm

Sent info5 Nov, 4:00pm

Residential enquiry30 Oct, 6:00pm

Residential enquiry30 Oct, 2:00pm

Residential enquiry30 Oct, 10:00am

SMS reply9 Jun, 10:18am

Left voicemail3 May, 1:50pm

The warranty case is linked to the customer, the product and the original order — with every prior conversation on the same page. Nothing to search for across separate systems.