WC-0008 · opened 12 Aug 2026 · 15 days old

SS316 coastal unit

Chloe Harris

With Dealer

Case

Thermostat not switching

Product: SS316 coastal unit
Serial: SN-7435
Purchased: 7 Jun 2026
Owner: Adrian Cole

Move status

Linked to the original purchase

Solar Whiz Residential

D-00067 · accepted 10 Dec 2025

Won

Full prior communication history

11 events · same page

Quote chase5 Aug, 6:58pm

Left voicemail27 May, 10:35am

Sent info25 Nov, 5:00pm

Follow-up call22 Nov, 2:00pm

SMS reply18 Nov, 10:00am

Residential enquiry15 Nov, 7:00pm

Residential enquiry15 Nov, 6:00pm

Residential enquiry15 Nov, 4:00pm

Residential enquiry15 Nov, 2:00pm

Quote chase11 Oct, 5:59pm

Quote chase24 May, 3:55pm

The warranty case is linked to the customer, the product and the original order — with every prior conversation on the same page. Nothing to search for across separate systems.